Terms & Policies


These terms and conditions, together with the Booking Confirmation Agreement, contain the whole contract between the Aviary or the company or entity that you are representing (the client). Variations of this contract must be in writing and approved and signed by the Venue.

A deposit of 50% of the estimated minimum spend is required to secure your booking. Upon payment of the deposit, you accept and agree to these terms & conditions. The deposit payment and any further payments will form part of the total function amount and will be applied to your tax invoice. On receipt of the deposit a Booking Confirmation Agreement along with a tax invoice will be issued. The client must confirm all function details and minimum number of guests attending the function, at the time of the booking. The Client's account will reflect these confirmed details as a minimum.

Final Payment & Function Details
To ensure we can adequately plan and organise your function, final payment, number of guests, food and beverage choices are required to be re-confirmed fourteen (14) days prior to the event dates. This excludes beverages being paid on consumption, which can be settled on the dated of the function. If paying by EFT, ensure function name and date are clearly stated. The Venue takes no responsibility for lost payments if unable to be identified. Any bar tabs or prepaid amounts are classed as a minimum spend and are non- refundable. Beverage selection for bar tabs can only be made from the bar tab menu provide on the quote.

Should the client need to cancel the booking, the Aviary must be notified in writing and the following conditions will apply:
(a) More than 90 days notice is provided prior to the event, 50% of the deposit will be refunded. Subject to these conditions, provide the Aviary can book the cancelled date, the client will receive a full refund of the deposit.
(b) Between 60 to 89 days notice is provided prior to the event, 100% of the deposit will be retained.
(c) Less than 59 days notice is provided prior to the event, the total cost will be payable, as per the agreed quote.
The Aviary reserves the right to cancel the client's tentative booking after (7) days of making the booking, if a deposit of the quoted minimum spend is not received.

Food & Beverage brought on premise
No food or beverage will be permitted to be bought onto the Aviary by the Client, guest or other persons attending the function for consumption, unless prior arrangements with the Aviary has been made. This is subject to certain costs and conditions.

The client is financially responsible for any theft or damage causes to any of the Aviary property, fittings, fixtures or equipment caused by the Client or any guest or any person attending the function. A $300 cleaning fee will be charged if deemed unclean in excess of what is reasonable, caused by the client/hirer and/or the hirers group, given the nature of the event, which, in the sole discretion of the Aviary. 
The Aviary will require a bond of xx to be paid ten (10) days prior to the function date by cash or credit card. The bond will be refunded after two (2) weeks of the function date and after the property inspection. If theft or damage has occurred, the Aviary will deduct monies from the bond to cover theft or damage costs. If the bond does not cover the damage made, such additional costs will be charged to the Client.

The Aviary accepts no responsibility to any damage or loss of equipment or personal goods left on the premises prior to, during or after the function. The Aviary accepts no responsibility if pre-paid numbers are not achieved, no refunds will apply. The Aviary has a duty of care and as such reserves the right to refuse the service of alcoholic beverages to any guest or person attending the function at their own discretion. Any person providing alcohol to the said guest or person will also be denied service of alcoholic beverages and both (all persons will be asked to leave the premises immediately. The Aviary practises responsible service of alcohol.

Crowd controllers licensed under the Private Security Act, are to be employed at a ratio of 2 crowd controllers for the first 100 patrons and 1 controller for each additional 100 patrons or part there of or on a ratio as required by Work Safe, whatever the greater ratio. The Aviary reserves the right to refuse entry or eject any guest or all guests from the function and premises without liability.

No banners, signs or poster may be attached to the bus, ceilings or windows without prior arrangement and written consent from the Aviary.  

Bump in / out
Clients may obtain access to the Aviary an hour prior to the function commencing. Where additional time is required to bump in, a two (2) hour period may be granted at no additional charge, subject to approval by the Aviary. If client is using external suppliers all suppliers must contact the Aviary at least (3) days prior to the function date to confirm delivery & pick up times. Where there is additional time required to bump in / out, subject to availability and the Aviary approval, an additional fee $55/hour will apply. Request must be made to the Aviary minimum 48 hours prior to the start of the function to allow sufficient time to organise staffing.

Public Liability and Insurances
It is the responsibility of the hirer to ensure that their PLI and any necessary insurances are provided to the operator, to be used for the event, before the booking. 

The Aviary reserves the right to cancel the contract without notice if:
(a) The Client fails to fulfil any of its obligations laid down in the contract; 
(B) The Client alters the purpose of the function without the approval of the Aviary; or
(c)  The Aviary becomes aware of conditions under which the execution of the function could jeopardize safety or order, or potentially involve an unacceptable risk injury or damage to the property.